Privacy

Privacy Policy

‍Last updated: 4 November 2026

‍At Dukes Barbers Limited, we respect your privacy and are committed to protecting your personal information.

This policy explains how we collect, use and look after your information when you visit our website, contact us or book an appointment.

We operate in Wellington, New Zealand, and handle personal information in accordance with the Privacy Act 2020.

1. Information we collect

We may collect personal information when you contact us or make an appointment, including:
Your name, email address and phone number.Appointment details, preferred services and booking history.

Any information you voluntarily provide when contacting us.Our website may also collect basic technical information, such as website usage and browser data, through analytics tools and cookies.

Providing your information is voluntary, although certain details may be necessary to arrange an appointment or respond to an enquiry.

2. How we use your information

We only use your personal information for legitimate business purposes, including:
Managing and confirming appointments.Contacting you about bookings, changes or enquiries.Providing our barbering and hairdressing services.Improving our website and customer experience.Meeting our legal obligations.We do not sell, rent or trade your personal information to third parties.

3. Online bookings and third-party services
Our online appointments are managed through Epical (also known as SalonEzy), operated by Tecnodata Limited.When you make a booking, your information is processed through their platform to manage appointments and related communications.Epical has its own privacy and security practices, including storing data in the United States. You can read its Privacy Policy for more information.We may also use trusted service providers for website hosting and other essential business functions. Information is only shared where necessary, where you have authorised it, or where permitted or required by law.

4. Keeping your information safe
We take reasonable steps to protect personal information against loss, misuse, unauthorised access or disclosure.We keep personal information only for as long as reasonably necessary for our business operations or legal requirements.

5. Cookies and website analytics
Our website may use cookies and analytics tools to understand how visitors use the site and help us improve its performance.You can manage or disable cookies through your browser settings.

6. Your privacy rights
Under New Zealand's Privacy Act 2020, you have the right to request access to personal information we hold about you and ask us to correct information that is inaccurate.You can also contact us if you have concerns about how your information is being handled.

7. Contact usIf you have any questions about this policy or would like to access or correct your personal information, please contact us.

‍Dukes Barbers Limited

‍Dukes Arcade, Corner of Manners & Willis Street, Wellington 6011, New ZealandPhone: 04 472 1941Website: www.dukesbarbers.co.nz

‍8. Changes to this policy
We may update this policy from time to time to reflect changes to our services, technology or legal obligations. The latest version will always be available on our website.